Playbook types
Each type covers a distinct fulfillment or operations workflow.
| Playbook | Folder | Purpose |
|---|---|---|
| Pick Pack SOP | pick-pack-sop | Turn this SKU into a clean pack-station instruction for repeated fulfillment work. |
| 3PL Handoff | three-pl-handoff | Give a third-party logistics team the SKU, use case, and verification checks before onboarding this packaging item. |
| Returns Packaging | returns-packaging | Document how this packaging SKU should be reviewed for returns, exchanges, or reverse-logistics workflows. |
| Marketplace Prep | marketplace-prep | Prepare this SKU for marketplace operations where packaging, labels, or shipping supplies need clear item-master records. |
| Subscription Replenishment | subscription-replenishment | Use this SKU in a recurring replenishment plan without losing the exact spec. |
| Kitting Insert Plan | kitting-insert-plan | Plan packaging usage in kits, bundles, samples, or inserts where a repeated packaging spec matters. |
| Carrier Claim Record | carrier-claim-record | Keep a structured reference for carrier-claim reviews that involve this packaging SKU. |
| Customer Support Answer | customer-support-answer | Give support teams a factual answer frame for this SKU without inventing price, inventory, or unsupported claims. |
| Buyer Approval Note | buyer-approval-note | Create a concise buyer-approval record for packaging operations teams. |
| AI Fulfillment Memory | ai-fulfillment-memory | Provide a retrieval-friendly operations memory for AI agents using Packrift packaging data. |